- Tailored, phased, prioritised management framework detailing:
- critical control points
- Set of digital management tools, including reporting and dashboards
- Set of tailored business recommendations
- Knowledge transfer to your team
- Quarterly review through our 12 month support programme
Having in the past been involved, ourselves, in projects from the perspective of the client, we know only too well the level of disruption that they possibly cause.
We therefore take a 'hothouse' approach with typically 2 experiences professionals, supported by our leading-edge analytics, aiming to complete the project in 4 weeks. With a further week off-site to complete the final report, framework and dashboards. The only exception is where the data quality is poor. In this case we allow additional time for the main phase of work.
Clients choose whether to support the project over one month or two.
Build into our offering is a 12-month quarterly support package, where we robustly review progress with management teams.
Given this intensive approach, we only undertake projects where we are assured of the commitment of the shareholder, management and availability of internal resources. We also expect there to be a well-placed champion who has the ownership responsibility and accountability for its delivery.
To support the internal ownerhsip of the project we take an inclusive approach, working with the executive, wider leadership team and others within the business including 'halo' influences and opinion formers.
Working with the leadership and wider team we review the marriage between its core competence and strategy to identify where it can be optimised and leveraged. Having identified the strategic phases and current positioning, we map the business's inputs. Next, we assess the inputs across 3 dimensions, quality (financial, strategic, capability etc.), risk and time.
Throughout the project we combine our real life experience along with data analytics and data science tools.
This quantitative and qualitative assessment enables us to identify patterns and determine how these and other relevant inputs need to change and be prioritised.
From this we support the building of a management framework, critical control points, cultural cues as well as the practical tools and dashboards to meet the needs of the organisation.
Adopting an objective 'leading' measurement approach focused on the quality of the input as opposed to 'lagging' measures, provides an early warning system, improving the capability of the organisation to intervene promptly. Empowering teams to take ownership, responsibility and accountability to drive the necessary improvements, efficiently and effectively.